Privacy Policy - Artsire

Effective Date: February 1, 2025

Welcome to Artsire.com, owned and operated by Digital Extent, LLC, registered at 131 Continental Dr, Suite 305, Newark, DE 19713, United States. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, use our services, or make a purchase.

Notice: To comply with applicable data protection laws, we have developed jurisdiction-specific privacy statements. If you are located in one of the following countries/regions, you are required to review and adhere to the privacy statement specific to your jurisdiction, which supersedes this general Privacy Policy. Please click the corresponding link below to access the applicable statement:

If your country/region is not listed above, this general Privacy Policy governs how we collect, use, and disclose your personal data when you access our website.

By using Artsire.com, you agree to the terms of this Privacy Policy. If you have any questions about our policies or need help before placing your order, please don’t hesitate to contact us through our Contact Page.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

When you interact with our website, register an account, or make an order, we may collect:

Your full name
Email address
Shipping and billing addresses
Payment details (processed securely through third-party payment providers)
Username and account details (if you register an account)
Prompts and other information submitted through the AI wall art generator

1.2 User-Generated Content

When you use our AI wall art generation tool, we collect:

Prompts entered to generate AI art
Selected style, sub-style, and art orientation
Metadata related to generated art (e.g., timestamps, associated user accounts)

This information may be analyzed to improve our AI tools, enhance personalization, and comply with legal obligations.

1.3 Automatically Collected Information

We automatically collect certain information when you visit our website:

IP address
Browser type and operating system
Device information
Browsing behavior (e.g., pages viewed, time spent on pages)
Cookies and tracking data

1.4 Third-Party Sources

We may receive information about you from trusted third-party services, such as payment processors, advertising networks, and analytics providers.

2. How We Use Your Information

We use your data to:

Process and fulfill your orders
Provide and personalize services, including AI-generated art
Communicate with you about your orders, promotions, or account matters
Improve website functionality and user experience
Comply with legal obligations
Prevent fraud and ensure site security

3. Legal Basis for Processing

We process personal data based on:

Consent: For optional data collection, such as email marketing.
Contractual Necessity: To process orders or provide requested services.
Legal Obligations: To comply with applicable laws (e.g., tax reporting).
Legitimate Interests: To improve our services and maintain site security.

4. Sharing Your Information

We may share your data with:

4.1 Service Providers

Payment Processors: Stripe, PayPal
Analytics Providers: Google Analytics, Facebook Pixel
Advertising Partners: Google Ads, Meta Ads
Hosting Services: Cloudways, AWS or other hosting platforms
Shipping Companies: For order fulfillment
Other Digital Tools and Platforms

4.2 Legal Compliance

We may share your information to comply with legal obligations, such as responding to lawful requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business assets.

5. Data Security & Payment Protection

At Artsire, we implement robust security measures to protect your personal and payment information from unauthorized access, loss, or misuse.

5.1 General Data Security Measures

We use industry-standard security practices, including:

Encryption: Data is encrypted during transmission using Secure Socket Layer (SSL) technology.
Access Controls: Only authorized personnel can access sensitive data.
Regular Monitoring: We monitor our systems for potential vulnerabilities and security threats.
Secure Hosting: Our website is hosted on a secure infrastructure to prevent unauthorized access.

5.2 Payment Security

All payment transactions on Artsire.com are processed securely through third-party payment providers, such as Stripe and PayPal.

To ensure the highest level of security:

PCI Compliance: Our payment processor, Stripe, is PCI DSS Level 1 compliant, meaning it adheres to the strictest security standards for payment processing.
Tokenization: Your payment details are tokenized, meaning Artsire never stores or has direct access to your full card information.
SSL Encryption: Payment information is transmitted securely using SSL encryption to prevent unauthorized interception.
Fraud Prevention Measures: Stripe and PayPal implement AI-driven fraud detection, real-time monitoring, and authentication protocols to safeguard transactions.
Secure Checkout: Payments are handled entirely by trusted payment providers, ensuring that financial data is never stored on Artsire’s servers.

5.3 User Responsibility for Payment Security

While we take extensive security measures, users are responsible for ensuring:

They use a secure network when making online purchases.
They do not share sensitive payment information with unauthorized third parties.
They monitor their payment accounts for any unauthorized transactions and report them immediately.

If you have any concerns regarding payment security, please contact us through our Contact Page.

6. Privacy Rights by Region

6.1 European Union (GDPR)

Right to access, correct, delete, or restrict processing of personal data
Right to data portability
Right to object to data processing
Right to file a complaint with your local data protection authority

Under GDPR, users have the right to be informed about automated decision-making, including profiling, that impacts their experience. Artsire ensures transparency and fairness in all AI-related decisions.

6.2 California (CCPA)

Right to know what personal data is collected and how it is used
Right to request deletion of personal data
Right to opt-out of the sale of personal information

6.3 Brazil (LGPD)

Right to confirm data processing
Right to access, correct, or delete personal data
Right to revoke consent

To exercise your rights, contact us through our Contact Page.

7. Breach Notification Policy

In the unlikely event of a data breach that compromises your personal information, we will:

Notify affected users promptly
Provide details of the breach and any recommended actions
Report the breach to relevant authorities as required by law

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Analyze site usage
Store your preferences
Deliver personalized content and ads

You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.

9. Opt-Out Options

You can opt-out of:

Email Marketing: Click the “unsubscribe” link in any email or contact us through our Contact Page.
Targeted Advertising: Adjust your preferences on platforms like Google Ads or Facebook Ads, or opt-out via industry sites like YourAdChoices.
Analytics Tracking: Use browser settings or opt-out tools provided by Google Analytics.

10. International Data Transfers

Your data may be transferred to and processed in the United States or other countries with different data protection laws. We use safeguards such as Standard Contractual Clauses (SCCs) to ensure your data is adequately protected.

11. Data Retention

We retain your personal data only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes
Enforce agreements

User-generated prompts and usernames may be retained for analytics and service improvement unless deletion is requested.

Prompts and metadata related to AI generation are stored for as long as the artworks are available on the website to improve our services and comply with legal obligations unless deletion is requested.

12. Policy Updates

We may update this Privacy Policy from time to time. Changes will take effect immediately upon posting the revised policy on this page. We encourage you to review this policy periodically.

13. Contact Us

We’re here to help. If you have any questions, visit our Contact Page. Our customer support team typically responds within 3 business days and is committed to ensuring your satisfaction with your Artsire experience.

By accessing, browsing, or using our website in any way, including but not limited to creating an account, generating art, sharing content, placing orders, or interacting with any features or services we provide, you acknowledge and confirm that you have read, understood, and expressly agree to be bound by this privacy policy in its entirety. If you do not agree to this privacy policy, you must immediately cease using our website and services.