Effective Date: February 1, 2025
At Artsire, inclusivity and accessibility are fundamental to our mission. We are dedicated to ensuring that our website is accessible to all users, including individuals with disabilities, and that they can engage with our platform as independently and seamlessly as possible.
Our website has been designed to align with Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, European Standard EN 301 549, and the European Accessibility Act (EAA). We also strive to comply with the Americans with Disabilities Act (ADA) to improve accessibility for users in the United States.
We recognize that accessibility is an ongoing process, and we are committed to continuously improving our website and digital services. If you have any questions about our accessibility practices or require assistance, please contact us via our Contact Page.
1. Accessibility Features
We have implemented various accessibility features to enhance usability for all users and ensure compliance with accessibility standards:
General Accessibility Enhancements
- Strong Color Contrast: Text and images maintain at least a 4.5:1 contrast ratio against the background for readability.
- Responsive Design: The website is fully responsive and accessible across various devices and screen sizes.
- Consistent Navigation: A predictable and consistent navigation structure is maintained across all pages.
- Proper Heading Structure: Content follows a logical heading hierarchy to support screen readers and enhance readability.
Keyboard & Screen Reader Compatibility
- Full Keyboard Navigation: All interactive elements, such as links, buttons, and forms, can be accessed without a mouse.
- Skip Navigation Links: Users can skip repetitive navigation and jump directly to the main content.
- Screen Reader Compatibility: The platform works with assistive technologies like NVDA, JAWS, and VoiceOver, using semantic HTML and ARIA landmarks.
- Accessible Naming for Interactive Elements: All buttons, links, and input fields have descriptive labels or ARIA attributes for clarity.
Text, Images & Multimedia
- Text Resizing & Content Zooming: Users can zoom up to 200% without loss of functionality or readability.
- Alt Text for Non-Text Content: All images, icons, and graphical elements include descriptive alternative text.
- Accessible PDFs & Documents: Downloadable files are structured with proper tags, headings, and readable text.
- Captions for Video Content: All videos include captions to support users with hearing impairments.
- Audio Descriptions for Visual Content: Where applicable, audio descriptions are available for videos to assist visually impaired users.
Forms & Interactive Elements
- Accessible Forms: All form fields are clearly labeled, provide helpful instructions, and offer accessible validation.
- Error Identification & Suggestions: Input errors are clearly identified, with helpful correction suggestions.
- Accessible Authentication: Login and authentication processes include alternatives to CAPTCHA that do not rely solely on cognitive function tests.
- Avoidance of Flashing Content: No content flashes more than three times per second to prevent seizures.
We are committed to ensuring our website remains accessible to all users and continuously update it with new content, features, and design improvements. While we make every reasonable effort to ensure accessibility compliance prior to each update, there may be instances where certain elements or sections unintentionally do not fully meet the stated accessibility standards. In such cases, we promptly address any issues identified through our ongoing audits or user feedback. If you encounter any accessibility barriers, we encourage you to notify us using the contact details provided in the final clause of this statement. We will review and take appropriate corrective action as soon as possible, in line with our commitment to compliance with applicable accessibility laws and standards.
2. Ongoing Accessibility Efforts
We recognize that accessibility is a continuous journey rather than a fixed goal. To ensure compliance and improvement, we undertake the following:
- Regular Accessibility Audits: We conduct periodic reviews and testing of our website using automated tools or manual evaluations.
- Third-Party Expertise: We collaborate with accessibility experts if needed to identify and address potential barriers.
- Team Training: Our team receives ongoing training on accessibility best practices to maintain compliance and awareness.
While we strive for full compliance, some third-party tools and integrations used on our website may not be fully accessible. If you encounter any accessibility-related challenges, please notify us via our Contact Page, and we will work to resolve them.
3. Feedback and Accessibility Support
We value user feedback and are committed to addressing accessibility concerns promptly. If you experience an accessibility barrier or have suggestions for improvement, please reach out:
- Email for Accessibility Support: accessibility @ artsire.com
- Other ways to contact us: Visit our Contact Page.
We strive to respond to accessibility inquiries within three (3) business days and will work to resolve issues as quickly as possible. If your request requires urgent attention, please indicate this in your message for priority review.
Feedback submitted to Artsire regarding accessibility will be treated as a valuable resource for improving our platform. While we aim to address all concerns, immediate resolution is not always guaranteed. However, we take all feedback seriously and use it to inform our ongoing accessibility enhancements.
4. Compliance Standards
Our accessibility efforts adhere to:
- Web Content Accessibility Guidelines (WCAG) 2.2 Level AA
- European Standard EN 301 549
- European Accessibility Act (EAA)
- Americans with Disabilities Act (ADA) (where applicable)
We are also guided by accessibility laws and regulations in the regions where we operate, ensuring compliance with international and local requirements.
We monitor updates in global accessibility regulations and strive to implement best practices as standards evolve.
5. Accessibility Disclaimer
While we are committed to providing an accessible experience, we acknowledge that some aspects of our website may still be in development or may not yet be fully optimized for accessibility.
Factors such as:
- Unforeseen technical limitations,
- Compatibility with certain assistive technologies,
- Third-party services or embedded content,
may affect accessibility.
We cannot guarantee that all content, features, or functionalities will be entirely barrier-free at all times. Users may encounter temporary issues as we continuously improve accessibility across our platform.
To the fullest extent permitted by law, Artsire disclaims any liability for accessibility barriers arising from technical constraints, third-party content, or user-specific assistive technology incompatibilities.
We encourage users to report any difficulties they experience, and we will make reasonable efforts to address them. Please visit our Contact Page.
6. Third-Party Content & Services
While we strive to make all content on Artsire.com accessible, we may integrate third-party services, plugins, or external links that are beyond our direct control.
Third-party services are responsible for their own accessibility compliance. We make every effort to work with partners who prioritize accessibility, but we cannot guarantee the accessibility of content that is not developed or maintained by Artsire.
If you encounter accessibility barriers related to third-party services, please let us know, and we will assess possible solutions.
7. Statement Review and Updates
This Accessibility Statement is reviewed annually or whenever there are significant updates to our website, services, or accessibility policies.
As technology, standards, and best practices evolve, we remain committed to adapting our platform accordingly. We stay informed about changes in accessibility legislation to ensure continued compliance and to enhance the user experience.
8. Conclusion
Accessibility is central to Artsire’s mission of providing an exceptional experience for all users. We appreciate your support and feedback as we continue to make our platform more inclusive for everyone.
If you have suggestions or need assistance, please reach out – we’re here to help.
9. Contact Us
We’re here to help. If you have any questions, visit our Contact Page. Our customer support team typically responds within 3 business days and is committed to ensuring your satisfaction with your Artsire experience.
By accessing, browsing, or using our website in any way, including but not limited to creating an account, generating art, sharing content, placing orders, or interacting with any features or services we provide, you acknowledge and confirm that you have read, understood, and expressly agree to be bound by this Accessibility Statement in its entirety. If you do not agree to this Accessibility Statement, you must immediately cease using our website and services.